Shopping, closer than ever

Assisted selling becomes digital: with Distance Sales, there is no longer any difference between selling in person and selling remotely.

Our Live Commerce One-to-One platform

Take your sales process to a new level: Distance Sales is the platform that allows you to offer a personalized shopping experience to your customers, wherever they are.

Why Distance Sales?

Increase sales and customer contact frequency through a new retail channel.
Improve the customer experience by offering clients exactly what they are looking for: with the convenience of receiving assistance from home.
Increases conversion rates when compared with e-commerce.
Optimise efficiency of sellers.
Increases brand loyalty through a high-quality experience. through a high-quality experience.

What makes Distances Sales unique!

Human-centred process

Close to the customer throughout the entire experience

Multiple engagement possibilities

Tailor-made sales journeys

Real-time AI suggestions

Adaptable to any Industry

Integration with all platforms

Fast and easy to implement

How it works

Increase your sales

When technology really serves people, it helps to increase brand loyalty and attract new customers.

30%

conversion rate. Up to ten times more than traditional e-commerce.

87%

of consumers believes the omnichannel technologies contribute to a positive brand experience*.

-40%

up to -40% cost reduction on returns and shipping costs

*Source: McKinsey and Company, “ It’s showtime ! How live commerce i s transforming the shopping experience ”, July 2021

Finance Fashion Beauty Jewellery Automotive Other

Provide service to clients with remote consultations

Elevate your business in Finance with Distance Sales, build relationships across all possible touch points, and offer a customer experience as if in a branch.

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The next evolution of fashion retail

With Distance Sales you can offer the customer experience an “in store” experience from the comfort of their own home, with a personal stylist always on hand to create outfits in real time.

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Each appointment will be a tailor-made beauty consultation

Make the presentation of make-up collections and the launch of new lines easier and more efficient by offering your customers personalised advice.

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Offer a luxury experience online too

Increase the frequency of engagement with your customers: with Distance Sales you can propose and schedule appointments to present and introduce new jewellery collections.

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Guide customers to choose their new car

With fewer and fewer branches throughout the country, Distance Sales allows you to be closer and more convenient for your customers in the early stages of the customer journey.

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Closer to your customers, more effective selling

Distance Sales allows any company in any business sector to create a new way of selling or servicing its customers.

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The results of Distance Sales

Find out how many customers have already integrated Distance Sales into their brand experience.

Machine-A

With Distance Sales we helped this luxury clothing brand to offer a true VIP 'concierge' service, especially in Asian markets where the brand has no boutiques in the territory.

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Bonastre

In just a few days, we integrated Distance Sales with a Shopify e-Commerce store and the different payment systems available at checkout to enable us to offer customers a personalised, shop-like experience.

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Autonova

Distance Sales is used to enhance the sales of both new and second-hand cars, to facilitate customer contacts and to optimise the closing times for contracts and after-sales services.

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Shamballa Jewels

Thanks to the introduction of Distance Sales, this premium jewellery brand has dramatically increased sales by reducing the number of customers who abandon the purchase process while receiving advice regarding order creation.

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Charlott’

With 1,300 Sales Assistants in France, 180,000 hostesses and 1.5 million customers, this French lingerie and clothing brand chose Distance Sales to offer a complete and seamless Live Shopping process for both sellers and buyers.

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Cosnova

This major German cosmetics group, selling in more than 80 countries, used Distance Sales to launch a new cosmetics collection, La Manufacture, into the German market. Live beauty consultations, which could be accessed via a QR code printed on the free samples, increased customer engagement.

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Distant Sales is part of the Combenia suite

Combenia is the innovative platform that enhances the Sales Assistant in managing its customers wherever they are through the three assisted sales methods: in-store, remote, and Self-Service.

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Innovation to serve both people and brands

Distance Sales is a digital platform developed by the DS Group, which for 30 years has been creating digital evolution and unified commerce solutions tailored to brands of every business.