Distance Sales logo

Interactive shopping channel for fashion

With Distance Sales, DS Group offers a new sales and contact channel. Distance Sales guarantees the best that shopping experiences have to offer, halfway between a physical store and an e-commerce. Users thus have the opportunity to partake of a personalized total in-store purchase experience, without physically going to the store. At the same time, Distance Sales offers sales assistants a platform that is simple to use and easily integrated: the sales process is enhanced with optimized digital content and tools to maximize every selling opportunity.

The competitive advantages of Distance Sales

Distance Sales Platform - 1to1 Live Shopping

Convenient and efficient interaction

Distance Sales offers you a new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.

Bespoke and human touch

We provide you a tailor-made Distance Sales platform suited to your business needs. Digital tools enable the skills of your sales assistants, further enhancing the added value of human contact.

distance Sales - Tailor made
Distance Sales - Catalogue

Endless aisle

Your sales assistants can adequately display the entire catalogue, access additional and digital information to enhance the product description (even with 3D renderings, videos and detailed data sheets) and create ad hoc looks for customers.

Clienteling

Schedule your customers’ appointments and manage your sales team in the best possible way. Enable timely follow-up activities by maing the most of the platform’s features.

Woman holding tablet
Distance Sales - Mix & Match

Next Best Action

You can monitor every sales experience: real-time suggestions activated by Artificial Intelligence guarantee complete customer satisfaction.

The 5 steps of Distance Sales

1. Lead generation

Promote Distance Sales on your digital channels (internet, social, DEM). Invite your customers to a remote store visit right from their device, guaranteeing a dedicated sales assistant.

2. Engagement

The customer selects the date, time, store and sales assistant for the virtual store visit. Then a login link is sent. This is just one of the many customer engagement methods that Distance Sales offers.

3. Welcome to Distance Sales

The sales assistant shows the store and the products to the remotely connected user through a dedicated device. The sales ceremony is natural, just as it is in the store.

4. Payment and delivery

The Distance Sales process ends with online payment and home delivery. The customer can also choose to pick up the order at their store of choice.

5. Checking delivery status and follow-up

The customer can check the delivery status in real time. Utilizing the information collected, the brand can activate marketing actions aimed at building customer loyalty.